The biggest challenge in selecting the right CRM package for your company is determining - how much of this solution is actually going to be used? how convenient is it? and how do I get my employees to adopt it?

With Microsoft CRM, these questions are worries no more. Users familiar with Microsoft applications such as Word, Excel, and Outlook will be instantly comfortable with this solution, and its so customer friendly - most users can learn it by themselves.

Overview

• Access Microsoft CRM online or offline within Microsoft Outlook.
• Quickly access email, calendar, Sales and Customer Service functionality, and reports.
• Manage tasks, activities, and communications from one location.
• View and update critical information about activities and internal news.
• Microsoft CRM is built from the ground up on the .NET Framework, delivering tremendous efficiency and connectivity 
• The CRM solution that grows alongside your business

Why Microsoft CRM?

• Increase sales success
• Shorten the sales cycle and improve close rates with leads and opportunity management, automated sales processes, quote creation,and order management.
• Deliver efficient, consistent customer service
• A shared knowledge base and automated routing and queuing make it easy to serve customers efficiently.
• Make informed, agile decisions
• Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.
• Work from Outlook or the Web
• Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.
• Share information
• Tightly integrated Sales and Customer Service
• functionality makes it easy to view, update, and share information across teams and departments.
• Customize and scale easily
• Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.
• Integrate powerfully
• Integrate with Microsoft Office, Microsoft
• Business Solutions for Financial Management, and other business systems.
• Microsoft Business Solutions CRM
• Increase sales success, deliver superior customer service, and make informed, agile business decisions with Microsoft® CRM. Accessible from Microsoft Outlook® and the Web, Microsoft CRM is easy to use, customize, and maintain, integrates with other business systems, and scales to grow along with your business.

For more information on Microsoft CRM contact us today.

Email: chrism@1sourcesolutions.com